On-Demand Webinars Archives - American Ambulance Association https://ambulance.org/sp_product_cat/on-demand/ Thu, 14 Mar 2024 20:11:17 +0000 en-US hourly 1 https://ambulance.org/wp-content/uploads/2016/11/cropped-newaaalogosquare-32x32.png On-Demand Webinars Archives - American Ambulance Association https://ambulance.org/sp_product_cat/on-demand/ 32 32 132285478 On-Demand: New OSHA Emergency Response Rule: Impact on EMS Explained https://ambulance.org/sp_product/new-osha-emergency-response-rule-impact-on-ems-explained/ Fri, 01 Mar 2024 23:00:14 +0000 https://ambulance.org/sp_product/new-osha-emergency-response-rule-impact-on-ems-explained/

On February 5, 2024, the Occupational Safety and Health Administration published a Notice of Proposed
Rule Making (NPRM), that will provide the first update to the Fire Brigade Standards published 44 years
ago. The comment period for the Proposed Rule, will close on May 6, 2024, and will have significant
impacts for Fire, EMS, and Technical Rescue organizations. Join the AAA’s HR Operations Consultant,
Scott Moore, as he provides overview of the Proposed Rule’s new requirements. Which include
additional administrative obligations, job-related training, physical and mental health, initial and ongoing
assessments for emergency response employees. While the Proposed Rule has not been finalized, it is
clear that OSHA is committed to addressing the safety in EMS organizations.

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On-Demand | 10 Leadership Strategies for Workplace Mental Health https://ambulance.org/sp_product/10-leadership-strategies-for-workplace-mental-health/ Wed, 28 Feb 2024 17:50:08 +0000 https://ambulance.org/sp_product/10-leadership-strategies-for-workplace-mental-health/

March 14, 2024 2pm Eastern
Scott Moore, Esq.
Jeff Dill

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Media Relations to the Rescue https://ambulance.org/sp_product/media-relations-to-the-rescue/ Thu, 04 Jan 2024 13:17:44 +0000 https://ambulance.org/sp_product/media-relations-to-the-rescue/

Media relations is important for any company, but how do you help navigate the conversation through proactive pitching and where do you even begin? In this webinar, Smitha Rao - a media strategy lead and a freelance journalist - will take a deep dive into why proactive pitching is a lot more important than reactive storytelling; discuss the best ways to make your story stand out among journalists; and tell you why a blast pitch just doesn't cut it in the current media landscape.

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2024 Employment Law Dynamics: Essential HR Insights for EMS https://ambulance.org/sp_product/2024-employment-law-dynamics-essential-hr-insights-for-ems/ Thu, 14 Dec 2023 20:18:10 +0000 https://ambulance.org/sp_product/2024-employment-law-dynamics-essential-hr-insights-for-ems/

2024 will brings with it several changes for employers. This past year was an active legislative and regulatory year for employers on the Federal level. However, much of today’s workplace policy and
regulation are being shaped by state and local governments. This continues to be a proving ground for new workplace laws and regulations. The Biden administration has promised to be the most union-
friendly administration in this country’s history and recent NLRB decisions have made it far easier for unions to get recognized. This session will cover the regulatory changes starting in 2024 that will affect EMS agencies and the steps that organizations must make to ensure compliance, including new OSHA
reporting requirements, new or increased state-level paid leave, non-compete agreement bans, pay transparency rules, to name a few. This is a must-attend event for any EMS leader and HR professional as they begin the new year.

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Navigating Excellence: EMS Mentorship Webinar https://ambulance.org/sp_product/navigating-excellence-ems-mentorship/ Mon, 11 Sep 2023 10:51:45 +0000 https://ambulance.org/sp_product/navigating-excellence-ems-mentorship/

October 5 | 14:00 ET
Scott Moore, Esq. AAA HR/Operations Consultant
Ron Quaranto, Regional VP, Acadian Ambulance, AAA Workforce Committee Chair

In the fast-paced world of emergency medical services, gaining insights from experienced mentors can be invaluable. Whether you're engaging a recent graduate entering the field or an aspiring leader aiming to elevate their career, this webinar will provide you with the knowledge and guidance you need to implement a mentor program at your organization.

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On-Demand: 7 Wastes of EMS Billing: How to Apply Lean Manufacturing Principles Webinar https://ambulance.org/sp_product/7-wastes-of-ems-billing-how-to-apply-lean-manufacturing-principles/ Thu, 03 Aug 2023 15:15:52 +0000 https://ambulance.org/sp_product/7-wastes-of-ems-billing-how-to-apply-lean-manufacturing-principles/

Join RCM Leaders, Donna Hankins & Katie Arens as they identify the seven wastes commonly found in billing processes and how to eliminate them to ensure optimal performance and results are achieved.

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Mental Wellness for EMS Webinar https://ambulance.org/sp_product/2023-mental-wellness-webinar/ Fri, 14 Jul 2023 14:34:05 +0000 https://ambulance.org/sp_product/2023-mental-wellness-webinar/

Mental health and wellness have been a challenge for many EMS professionals due to the difficult nature of the work our people experience every day. The changing healthcare delivery model, workforce shortages, and the aftermath of the COVID-19 pandemic have only exacerbated the already difficult day-to-day lives of those working in EMS. While there is a heightened awareness and focus on the mental health, wellness, and resilience aspects of a career in EMS and public safety, there is still a ton of work to do. The AAA’s Human Resources and Operations Consultant, Scott Moore and former Emergency Medical Technician, turned Psychologist, Dr. Lau Morrison, will host a program that explores and discusses the mental health strategies, resources, and best practices available to frontline providers and leaders. This program will be a highly interactive discussion seeking to engage the participants to raise awareness and create positive change in the profession.

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On Demand | Ground Ambulance Balance Billing Update https://ambulance.org/sp_product/ground-ambulance-balance-billing-update/ Mon, 05 Jun 2023 18:09:22 +0000 https://ambulance.org/sp_product/ground-ambulance-balance-billing-update/

Join us on June 12 for this engaging webinar as Jamie Pafford, AAA President-Elect, Kathy Lester, Healthcare Consultant for the AAA and Tristan North, Senior VP of Government Affairs provide a comprehensive recap of the recent federal GAPBAC (Ground Ambulance Patient Billing Advisory Committee) meetings.

The first public meetings of the GAPBAC were held on May 2 and 3; our presenters will review key points, potential impacts, and the timeline as the GAPBAC continues work on addressing this critical issue for the ground ambulance industry.

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On Demand | 2023 Unionization Concerns Webinar https://ambulance.org/sp_product/2023-unionization-concerns-webinar/ Fri, 19 May 2023 20:39:01 +0000 https://ambulance.org/sp_product/2023-unionization-concerns-webinar/

The National Labor Relations Board (NLRB) has been very active under the Biden Administration and the leadership of recently departed union advocate, US DOL Secretary Marty Walsh. In the last few years, petitions to the NLRB from employees seeking union representation has increased by 53%. Union representation is relatively common in EMS and public safety organizations. The promise of better benefits and wages is an easy sell regardless of whether the collective bargaining process results in an overall improvement in benefits and wages. This session will cover the process that follows the first whispers of union representation and the rules of engagement once a petition is filed with the NLRB. We will also discuss how getting to know, communicating, and engaging your employees is often the most effective way address the issues that most frequently lead to unionization.

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On Demand | A Hill Worth Climbing: Lessons Learned from Implementing New EMS Technology https://ambulance.org/sp_product/logis-2023-aaa-webinar/ Thu, 11 May 2023 18:19:52 +0000 https://ambulance.org/sp_product/logis-2023-aaa-webinar/

The EMS landscape has endured dramatic changes over recent years. Agencies today are
faced with staffing and employee turnover, increasing call volume, and change reimbursement
requirements. As a result, they're forced to find ways of doing more with less. Leveraging the
powers of technology is a great answer to this challenge, but technology alone can only go so
far. Organizational change is also needed to successfully implement that technology, make the
most of agency resources and keep up with evolving demands. Not an easy feat for EMS, but a
worthwhile one.
In this webinar, our panel will focus on how they have implemented technologies from CAD to
billing systems. We will discuss lessons learned not just about technology selection, but also
about the impacts on the people and the processes that support them. We will talk about what
went right, what went wrong, and key takeaways to help your agency embrace change and
overcome implementation obstacles.

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On Demand | 2023 OSHA Enforcement Strategy Update Webinar https://ambulance.org/sp_product/osha-enforcement-strategy-update-webinar/ Fri, 05 May 2023 17:06:15 +0000 https://ambulance.org/sp_product/osha-enforcement-strategy-update-webinar/

EMS agencies and their leaders are in a time of heightened accountability from both the public they serve and the employees who work in the field. While all EMS providers are required to have a safety program that provides a work environment that is free from known hazards, many fail to recognize the true risk to both employees and the organization. An effective safety program will:

• Reduce injuries, safety violations, fines, and insurance penalties.

• Improve employee awareness, sense of purpose and responsibility.

• Increase programmatic efficiencies by providing clear safety steps for most workplace processes.

• Provide workers and managers with the knowledge and abilities necessary to recognize and react to dangerous incidents.

This session will highlight the best practices for an effective safety program and the true costs of getting it wrong.

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On Demand | 2023 Digital Marketing for Recruitment and Retention Webinar https://ambulance.org/sp_product/2023-digital-marketing-for-recruitment-and-retention-webinar/ Tue, 02 May 2023 17:58:44 +0000 https://ambulance.org/sp_product/2023-digital-marketing-for-recruitment-and-retention-webinar/

Join AAA Human Resources Consultant Scott Moore, Esq., and Kathy Fredrickson, Digital Marketing Clinic Director and Faculty from the University of Wisconsin Oshkosh, as they discuss the evolution of digital marketing and how it has evolved to become one of the most powerful recruitment and retention tools an employer can utilize to drive results. During this program, we will discuss how an employer can develop a workplace brand that will attract candidates and engage your existing workforce. We will review several EMS agencies’ digital marketing efforts, highlighting those elements that your organization can employ to achieve your recruitment and retention goals!

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On Demand | 2023 EMS Financial Success Webinar https://ambulance.org/sp_product/2023-ems-financial-success-webinar/ Fri, 14 Apr 2023 17:07:36 +0000 https://ambulance.org/sp_product/2023-ems-financial-success-webinar/

EMS organizations continue to struggle with attracting and retaining employees. Many organizations are adjusting wage scales, offering sign-on bonuses, and stipends as primary mechanism to attract candidates. However, employees are looking for employment that supports their lifestyles and are selecting careers based upon the quality of life it provides. This occurs through providing your team with information about how their tax withholding and benefit enrollment decisions can impact their overall financial health. In this session, the AAA’s HR and Operations Consultant, Scott Moore, will be joined by Sean Britton, an experienced EMS/public safety-based financial planner and partner to businesses. Sean and Scott will try to untangle some of the often misunderstood and rarely discussed financial aspects of employment. We will offer best practices with benefit messaging and how to best financially support your team members.

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On-Demand | 2023 Medicare Update Webinar https://ambulance.org/sp_product/2023-medicare-update-webinar/ Tue, 21 Mar 2023 23:01:40 +0000 https://ambulance.org/sp_product/2023-medicare-update-webinar/

Join A.A.A. Medicare Consultant Brian S. Werfel, Esq. for an update on recent changes to Medicare's coverage of ambulance services. This webinar coincides with the American Ambulance Association's release of its 2023 Medicare Reference Manual. Among the topics Brian will be discussing are the impact the expiration of the Public Health Emergency on existing Medicare program waivers, the extension of the temporary add-ons for ground ambulance and other changes impacting the reimbursement rates for ambulance, a review of the first year of the national expansion of the prior authorization model for scheduled non-emergency transports, the current audit landscape, and much more. The session will include an extended Q&A period to address any and all questions from attendees.

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On-Demand | 2023 Human Resources Manual Webinar https://ambulance.org/sp_product/2023-human-resources-manual-webinar-2/ Fri, 10 Mar 2023 16:58:01 +0000 https://ambulance.org/sp_product/2023-human-resources-manual-webinar-2/

The American Ambulance Association is excited to announce the release of the updated 2023
Human Resources Manual. During this webinar, the AAA’s HR and Operations Consultant,
Scott Moore, will cover the important changes to the HR Manual based upon the legal and other
regulatory developments that have occurred around the country over this past year. The updated
HR Manual includes the addition of numerous practice notes intended to provide EMS leaders
with a more practical understanding of the legal principles that necessitate much of the language
found in many of the sample policies in the HR Manual. Additionally, the practice notes provide
suggestions for EMS agencies to better insulate the organization from legal liability. Attendees
will have all of the information they need to ensure that they can meaningfully maximize the
benefit of the using the AAA’s 2023 Human Resource Manual.

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On Demand | Post-Election Recap https://ambulance.org/sp_product/post-election-recap-2/ Mon, 14 Nov 2022 18:16:19 +0000 https://ambulance.org/sp_product/post-election-recap-2/

Please join experts from the American Ambulance Association for a discussion of the recent midterm elections. AAA will offer insight into the results\' impact on EMS and healthcare as a whole. The session will conclude with a Question & Answer period.

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AIMHI | Here’s What High Performance, High Value EMS Looks Like https://ambulance.org/sp_product/heres-what-high-performance-high-value-ems-looks-like/ Wed, 09 Nov 2022 21:01:42 +0000 https://ambulance.org/sp_product/heres-what-high-performance-high-value-ems-looks-like/

From the Academy of International Mobile Healthcare Integration

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On Demand | Medicare Advantage https://ambulance.org/sp_product/medicare-advantage/ Tue, 08 Nov 2022 16:28:33 +0000 https://ambulance.org/sp_product/medicare-advantage/

Please join A.A.A. Medicare Consultant Brian S. Werfel, Esq. for an in-depth look at the Medicare Part C Program. In this webinar, we will discuss the basic coverage requirements for these plans, noting both the similarities to Fee-For-Service Medicare and several crucial differences. We will also discuss the cost-sharing amounts imposed on these plans, and how they may differ from FFS Medicare. Particular attention will be paid to prior authorization requirements that impact coverage of non-emergency ambulance transports. The discussion will then turn to the relative pros and cons of contractual arrangements with MA plans. Specifically, we will discuss how contract terms can be negotiated to minimize the administrative burdens, and/or to shift these administrative burdens onto other parties. The session will conclude with a Question & Answer period.

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On Demand | Cost Data Collection Explained: A Practical Guide to CMS Ground Ambulance Cost Data Collection Requirements https://ambulance.org/sp_product/cost-data-collection-explained-a-practical-guide-to-cms-ground-ambulance-cost-data-collection-requirements/ Wed, 02 Nov 2022 19:16:03 +0000 https://ambulance.org/sp_product/cost-data-collection-explained-a-practical-guide-to-cms-ground-ambulance-cost-data-collection-requirements/

Set yourself up for success in 2023!

Whether your service is required to submit your cost data to CMS in 2023, just entering the data collection period, or you have no idea what CMS Ground Ambulance Cost Data Collection is, this webinar will set you up for success.

Join American Ambulance Association experts Scott Moore, Esq & Brian Werfel, Esq for this webinar and leave knowing what you need to do, now, to report on time, accurately, and avoid penalties.

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On Demand: 2022 AAA/Newton 360 Ambulance Industry Employee Turnover Survey Webinar https://ambulance.org/sp_product/2022-turnover-webinar/ Fri, 14 Oct 2022 17:38:23 +0000 https://ambulance.org/sp_product/2022-aaa-newton-360-ambulance-industry-employee-turnover-survey/ Join Scott Moore, the AAA Human Resources & Operations Consultant for this important HR series webinar that examines the 2022 American Ambulance Association/Newton 360 EMS Turnover Study results. Recruitment and retention have proven to be the greatest challenge facing EMS agencies around the country. The inability to find and retain a qualified EMS workforce is posing the greatest threat to ensure that EMS services can “answer the call” in their communities. This year’s study included a look at how the continued COVID-19 pandemic impacted EMS turnover, as well as, our first time collecting data on the number of reported vacancies by position within EMS agencies that completed the survey. During the session, we will review the survey results and will provide suggested strategies these workforce challenges.

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On-Demand | “How Much Funding Do You Need?” https://ambulance.org/sp_product/how-much-funding-do-you-need/ Thu, 30 Jun 2022 14:20:30 +0000 https://ambulance.org/sp_product/how-much-funding-do-you-need/

What if you were asked that question tomorrow? Your city manager is developing the city's budget for next year and has listened to you explain for a year that staffing shortages, cost increases and supply chain issues are hindering your ability to provide reliable EMS service to the community. She's also seen the local and national media reports on the plight of the challenging EMS economic model leading to service failures. She's ready to put additional funding into the city's budget for EMS. How much do you need? How do you provide simple data about your current cost of service delivery, and what future costs will likely be? What impact would service level changes have on your funding need? Do you press for one-time funding, or sustainable funding for the long haul?

This scenario is playing out in many communities across America as governmental leaders finally realize that the current EMS economic model is not sustainable.

This webinar will walk you through the simple steps to identify your current cost of service delivery, as well as predict future costs based on anticipated revenue and expense changes, and help you estimate cost changes with modifications to service delivery changes.

A panel of leaders from High-Performance EMS Agencies that are currently either receiving or pursuing public funding will also share their recent experiences.

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On-Demand | PR, Publicity and Politics: A Toolkit for Leaders https://ambulance.org/sp_product/pr-publicity-and-politics-a-toolkit-for-leaders/ Wed, 13 Apr 2022 16:29:31 +0000 https://ambulance.org/sp_product/pr-publicity-and-politics-a-toolkit-for-leaders/

No - PR, publicity and politics are not all the same thing! We'll cover the differences, the importance of each, and how they can be used to build your agency's credibility, and possibly minimize damage during a crisis. We'll cover policies and procedures, strategies and tactics, interviewing tips and techniques, as well as brand and reputation management.

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On-Demand | 2022 Medicare Update Webinar https://ambulance.org/sp_product/2022-medicare-update/ Mon, 28 Mar 2022 19:43:44 +0000 https://ambulance.org/sp_product/2022-medicare-update/

Join A.A.A. Medicare Consultant Brian S. Werfel, Esq. for an update on recent changes to Medicare's coverage of ambulance services. This webinar coincides with the American Ambulance Association's release of its 2022 Medicare Reference Manual. Brian will discuss recent changes in Medicare policy, including the national expansion of the prior authorization model for scheduled non-emergency transports, the latest on Medicare's ambulance cost data collection project, the current audit landscape, and much more. We will also discuss Medicare's coverage of ambulance services during the current COVID-19 process.

The session will include an extended Q&A period to address any and all questions from attendees.

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On-Demand | Putting the People Back in the Workplace https://ambulance.org/sp_product/peopleback/ Wed, 16 Feb 2022 19:59:15 +0000 https://ambulance.org/sp_product/putting-the-people-back-in-the-workplace/ The COVID-19 pandemic has forced many organizations to close or reduce staffing in their offices to mitigate the risks of transmission. In the EMS workplace, employers have historically struggled to maintain a strong line of communication with their workforce. The pandemic has only exacerbated this problem. In the face of unprecedented turnover and other workforce challenges, HR professionals are working hard to engage employees in a deeper and more meaningful way. To attract and retain employees, HR professionals and other leaders are having to gain a broader understanding of those who seek employment in EMS beyond their professional aspirations. We will discuss how to balance this deeper understanding with maintaining a professional and compliant atmosphere and will highlight how the prior trend of employee self-service is being replaced by an employee oriented customer service model.

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On-Demand | Using Data as a Recruitment & Retention Tool https://ambulance.org/sp_product/datarecret/ Wed, 16 Feb 2022 19:53:38 +0000 https://ambulance.org/sp_product/using-data-as-a-recruitment-retention-tool/

EMS organizations have always used data in the formulation of EMS system design and delivery. System Status Management revolutionized the way EMS providers deployed assets to more efficiently deliver service. The future of human resources is changing rapidly and HR leaders are finding that they need to focus on data analytics to meet organizational needs. This includes using personnel data to drive business decisions and mitigate the cost of employee turnover. During this session we will provide an overview of how data and predictive analytics are changing the face of HR and providing meaningful results for employers. Additionally, we will provide a few unexpected data points that leaders can use to attract and keep their employees.

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On-Demand | Casting a Wider (Safety) Net: What 988 Means for 911 https://ambulance.org/sp_product/988/ Fri, 11 Feb 2022 17:28:58 +0000 https://ambulance.org/sp_product/casting-a-wider-safety-net-what-988-means-for-911/

With the rollout of 988 this July, the services provided by America’s Suicide Prevention and Mental Health Crisis Lifeline will be expanded to offer a direct connection to compassionate, accessible care for anyone experiencing suicidal thoughts or emotional distress. This session will include a snapshot of the current impact behavioral health calls have on the nation’s emergency health care system. It will also cover how we - as the safety net healthcare provider in communities across the country - stand to gain from this systematic improvement to how people in crisis can access appropriate mental health care.

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On-Demand | AIMHI High Performance, High-Value EMS Technology Systems https://ambulance.org/sp_product/aimhi-hphv-tech/ Wed, 19 Jan 2022 19:57:23 +0000 https://ambulance.org/sp_product/aimhi-high-performance-high-value-ems-technology-systems/

Speakers:
Frank Gresh, EMSA
Mike Taigman, FirstWatch
Jonathan Washko, Northwell Health Center for EMS
Pete Rizzo, Medstar Mobile Healthcare
Matt Zavadsky, Medstar Mobile Healthcare
Rob Lawrence, Pro EMS / Prodigy EMS

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On-Demand: Preparing Your Agency for the Implementation of and Potential Confusion from the No Surprises Act https://ambulance.org/sp_product/preparing-your-agency-for-the-implementation-and-potential-confusion-from-the-no-surprises-act/ Fri, 07 Jan 2022 21:25:11 +0000 https://ambulance.org/sp_product/preparing-your-agency-for-the-implementation-and-potential-confusion-from-the-no-surprises-act/

Are your prepared for the consumer, staff and other parties' questions that could be generated by the January 1, 2022, implementation of the No Surprises Act? While most ground ambulances are not included this could mean an additional need to communicate to patients why they are still getting a bill, and why ground ambulances were excluded This can also provide you with the opportunity to proactively educate your patients on the costs of providing service. This webinar will provide a general overview of the Act’s requirements, steps that EMS agencies should take to prepare their staff and contracted partners for the questions they will inevitably receive, and an overview of balance billing tools and resources they can utilize at their agency to reduce the confusion.

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Prior Authorization for Dialysis Ambulance Transports: What You Need to Know for 2022 https://ambulance.org/sp_product/prior-authorization-for-dialysis-ambulance-transports-what-you-need-to-know-for-2022/ Fri, 07 Jan 2022 20:40:06 +0000 https://ambulance.org/sp_product/prior-authorization-for-dialysis-ambulance-transports-what-you-need-to-know-for-2022/

On January 18, 2022, the Centers for Medicare and Medicaid Services (CMS) will expand the Prior Authorization Model for Repetitive, Scheduled Non-Emergency Ambulance Transportation (RSNAT) to those states located in MAC Jurisdictions E and J. The affected states are Alabama, California, Georgia, Hawaii, Nevada, and Tennessee, and the U.S. Territories of American Samoa, Guam, and the Northern Marianas Islands. Under the RSNAT Model, prior authorization will be required for all non-emergency ground ambulance transports furnished by Part B ambulance suppliers on a repetitive basis (i.e., situations where the patient requires transportation three or more times for the same service over a set period of time). Please join A.A.A. Medicare Consultant Brian S. Werfel, Esq. for a discussion on how the RSNAT Model will impact the provision of repetitive ambulance transports in these states and territories. In this webinar, we will discuss the process for applying for prior authorization, the basic documentation requirements, and the impact of approvals or rejections on your Medicare reimbursements. Brian will also discuss some of the key lessons learned from providers that have been operating under the RSNAT Model for the past several years, and provide tips on how to minimize the potential disruption to your organization. The session will conclude with a Q&A period for attendees to ask any questions they may have.

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On Demand | Quick Take: Steps for Cost Collection Readiness in January 2022 https://ambulance.org/sp_product/cost-collection-readiness-jan-2022/ Fri, 07 Jan 2022 16:24:23 +0000 https://ambulance.org/?post_type=sp_product&p=348699

ACE Faculty member Scott Moore, Esq. shares 8 tips for Cost Collection readiness in January 2022. If your EMS service was selected for years 1 or 2 of Medicare Ground […]

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On-Demand | Bad Bosses https://ambulance.org/sp_product/bad-bosses/ Wed, 08 Dec 2021 17:48:21 +0000 https://ambulance.org/sp_product/bad-bosses/

February 15, 2022 | 14:00 ET
Speakers: Margaret Keavney & Matthew Streger
Have you ever had that boss that you just could not stand? Maybe they were a micromanager, or a blame thrower, or they were threatened by you. How do you handle working for someone who makes you work, or your life, difficult? Let’s examine some of the common types of bad bosses, why the behavior is bad, what you should do with the boss, and how to identify if actually you are the bad boss and how to handle that!

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On-Demand | Mandatory Vaccination Requirements Released from OSHA & CMS https://ambulance.org/sp_product/mandatory-vaccination-requirements-released-from-osha-cms/ Fri, 05 Nov 2021 17:09:07 +0000 https://ambulance.org/sp_product/mandatory-vaccination-requirements-released-from-osha-cms/

Yesterday, the Occupational Health and Safety Administration (OSHA) and the Centers for Medicare and Medicaid Services (CMS) released their long-awaited rules regarding mandatory vaccination. Be sure to join AAA Human Resources & Operational Consultant, Scott Moore for a webinar presentation to highlight who is, and is not, covered by these new rules. Additionally, Scott will discuss how these rules interact with previously issued COVID-19 related requirements for healthcare providers and federal contractors. This event will include substantial time to answer member questions. However, we strongly encourage those with questions to submit their question to hello@ambulance.org prior to the program. This will ensure that we answer your questions during the program.

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On-Demand | It’s Time for EMS to Apply for HHS Provider Relief Fund Tranche 4! https://ambulance.org/sp_product/prf4-montes/ Fri, 08 Oct 2021 13:11:19 +0000 https://ambulance.org/?post_type=sp_product&p=338289

Recorded October 8, 2021 | Free to All | Speaker: Asbel Montes The deadline for Provider Relief Fund (PRF) applications is 11:59 PM October 26, 2021. If your EMS agency […]

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On-Demand | Medicare’s Ground Ambulance Data Collection System https://ambulance.org/sp_product/rand-cost-coll/ Wed, 29 Sep 2021 17:30:20 +0000 https://ambulance.org/sp_product/rand-cost-data-collection-info-session/

Speaker: Andrew Mulcahy

Session description coming soon!

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On-Demand | HHS PRF Tranche 4 | Important Funding Opportunity for EMS Providers https://ambulance.org/sp_product/hhsprf4applynow/ Wed, 29 Sep 2021 12:23:10 +0000 https://ambulance.org/?post_type=sp_product&p=335658

Recorded September 29, 2021 | Speaker: Scott Moore, Esq. Don’t miss out! Today, September 29, 2021, the Health Resources and Services Administration (HRSA) will open the Provider Relief Fund & […]

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On-Demand | Best Practices for Mitigating the EMS Workforce Shortage https://ambulance.org/sp_product/aimhi-workforce/ Tue, 28 Sep 2021 16:43:49 +0000 https://ambulance.org/sp_product/aimhi-best-practices-for-mitigating-the-ems-workforce-shortage/

We are all feeling the sting of the national workforce shortage, but what is the data telling us about the EMS workforce specifically?
This webinar, brought to you by AIMHI, the American Ambulance Association, and NASEMSO, will focus on innovative changes EMS directors and state EMS officials have implemented at the agency, state, and federal levels.
Participants will walk away with practical strategies to mitigate the workforce shortage, enhance available EMS units, reduce employee turnove,r and more effectively manage resources before response delays become a crisis.

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On-Demand | Phase 4 Provider Relief Funding https://ambulance.org/sp_product/applying-for-tranche-4-funds/ Tue, 21 Sep 2021 15:37:11 +0000 https://ambulance.org/sp_product/applying-for-tranche-4-funds/

September 24, 2021 | 13:00 ET
Asbel Montes and Brian Werfel, Esq. will review the process for applying for HHS Provider Relief Fund Tranche 4 funding.

The post On-Demand | Phase 4 Provider Relief Funding appeared first on American Ambulance Association.

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On-Demand | Quick Take: COVID-19 Vaccination Accommodation Requests https://ambulance.org/sp_product/qt-vax-acc/ Thu, 16 Sep 2021 12:20:14 +0000 https://ambulance.org/?post_type=sp_product&p=329841

Speaker: Scott Moore, Esq. | Recorded September 15, 2021 The American Ambulance Association has been fielding numerous questions from members as more and more employers mandate employee #COVID19 vaccinations. This […]

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On-Demand | Digital Marketing for EMS Recruitment & Retention https://ambulance.org/sp_product/digmarketing/ Wed, 15 Sep 2021 14:11:01 +0000 https://ambulance.org/sp_product/digital-marketing-for-ems-recruitment-retention/

Join AAA Human Resources Consultant Scott Moore, Esq., and Kathy Fredrickson, Digital Marketing Clinic Director and Faculty from the University of Wisconsin Oshkosh, as they discuss the evolution of digital marketing and how it has evolved to become one of the most powerful recruitment and retention tools an employer can utilize to drive results. During this program, we will discuss how an employer can develop a workplace brand that will attract candidates and engage your existing workforce. We will review several EMS agencies' digital marketing efforts, highlighting those elements that your organization can employ to achieve your recruitment and retention goals!

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On-Demand | Quick Take: Mandatory COVID-19 Vaccination Exec Orders https://ambulance.org/sp_product/20210910bidenvax/ Mon, 13 Sep 2021 12:05:34 +0000 https://ambulance.org/?post_type=sp_product&p=329423

Recorded September 10, 2021 Speaker: Scott Moore, Esq. Scott Moore, Esq. (Moore EMS Consulting, LLC, Newton 360) provides expert guidance to #EMS providers on the impact of the recent executive […]

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On-Demand | National Expansion of Prior Authorization https://ambulance.org/sp_product/210902rsnat/ Tue, 31 Aug 2021 16:38:34 +0000 https://ambulance.org/sp_product/national-expansion-of-prior-authorization-what-you-need-to-know-if-you-provide-rsnat-services/

This will be the first in a series of A.A.A. webinars focused on the Prior Authorization Model for Repetitive, Scheduled Non-Emergency Ambulance Transportation (RSNAT). When fully implemented, the RSNAT Model will require prior authorization for all non-emergency ground ambulance services furnished by Part B Ambulance Suppliers on a repetitive basis, i.e., situations where the patient requires transportation three or more times for the same service over a set period of time. In this first installment, we will focus on the technical elements of the RSNAT Model, including the timelines for the initial authorization request, the timeline for follow-up requests, the basic documentation requirements, etc. Brian will then discuss the impact of prior authorization on dialysis transportation payments in those states that participated in the original demonstration project from 2014 to 2021. The session will conclude with a Q&A period for attendees to ask any questions they may have.

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On-Demand | Best Practices for Mitigating Ambulance ED Delays https://ambulance.org/sp_product/aimhi-best-practices-for-mitigating-ambulance-ed-delays/ Thu, 26 Aug 2021 17:22:59 +0000 https://ambulance.org/sp_product/aimhi-best-practices-for-mitigating-ambulance-ed-delays/

We’re in a perfect storm! In many communities, the Delta Variant has stressed healthcare systems to the max, and dramatically increased EMS response volume. Staffing in EMS and hospitals is critically low, hospitals are nearly full, and 911 call volume in some communities at record levels. The eye of this storm is the hospital emergency department. Patient volume at record levels, patients in the ED on observation status, and even patients awaiting inpatient beds are resulting in delays for ambulance crews trying to transition patients from their care to the ED staff. Numerous agencies across the country are reporting 60, 90, and 120+ minute delays getting patients into the ED. At the same time, some hospitals are seemingly able release EMS crews rather quickly, so they can respond to other 911 calls in the community.

A panel of experts for AIMHI member agencies, EMS legal and EMTALA experts, representatives from Centers for Medicare and Medicaid, and hospitals who have seemed to master the EMS turnaround speed will share their best practices for mitigating ED delays, and the legal consequences of ambulance parking. AIMHI will also present the results of their FLASH POLL on ED turnaround delays, and data from nearly 6 million patient care records from ESO will be presented to quantify the gravity of this challenging issue.

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On-Demand | Mandatory Vaccines & Accommodation Requests https://ambulance.org/sp_product/210831vaxwebinar/ Fri, 20 Aug 2021 17:04:46 +0000 https://ambulance.org/sp_product/mandatory-vaccines-accommodation-requests/

Speakers: Scott Moore, Esq. & Ben Jensen, Bell Ambulance

During this program, we will discuss mandatory vaccination programs and the considerations when dealing with vaccination accommodation requests.

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On-Demand | COVID-19 EMS Clinical & Operational Insights https://ambulance.org/sp_product/covid-19-ems-clinical-operational-insights/ Thu, 19 Aug 2021 17:52:51 +0000 https://ambulance.org/sp_product/covid-19-ems-clinical-operational-insights/

Join Dr. Ed Racht and American Ambulance Association President-Elect Randy Strozyk for insights into the pandemic from an EMS perspective. Randy and Dr. Racht will provide counsel and context along with their signature wit and wisdom as we all face the COVID-19 together.

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On-Demand | Quick Take: Mandatory COVID-19 Vaccines & Reasonable Accommodations https://ambulance.org/sp_product/on-demand-quick-take-mandatory-covid-19-vaccines-reasonable-accommodations/ Wed, 18 Aug 2021 11:57:42 +0000 https://ambulance.org/?post_type=sp_product&p=325609

Recorded: August 13, 2021 Speaker: Scott Moore, Esq. Nearly every state in the country is at a high risk of transmission of the COVID-19 disease. More and more employers wrestle […]

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On-Demand | Q&A: Provider Relief Fund Reporting for EMS https://ambulance.org/sp_product/qa-provider-relief-fund-reporting-for-ems/ Thu, 29 Jul 2021 11:34:40 +0000 https://ambulance.org/sp_product/qa-provider-relief-fund-reporting-for-ems/

The time has finally come for many EMS providers to submit their report to the Office of Health and Human Services (HHS) on how they used the monies they received from the Provider Relief Fund (PRF). For many, the deadline for initial reporting is September 30, 2021. While the PRF Reporting Portal opened for registration back in January 2021, the portal is now open for the submission of data, leaving many with questions as they navigate the reporting portal. Join Asbel Montes, Brian Werfel, and Scott Moore for this webinar program where we will briefly review the PRF reporting requirements and will reserve the majority of this session to answer attendee questions and discussion.

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On-Demand | OSHA ETS Q&A Quick Take https://ambulance.org/sp_product/on-demand-osha-ets-qa-quick-take/ Fri, 09 Jul 2021 11:59:39 +0000 https://ambulance.org/?post_type=sp_product&p=323592 Recorded July 8, 2021 Speaker: Scott Moore, Esq. This week’s American Ambulance Association Quick Take explores many of the questions posed by members as they draft and implement their U.S. […]

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On-Demand | EMS Balance Billing Quick Take—July 7, 2021 https://ambulance.org/sp_product/210707bb/ Fri, 02 Jul 2021 12:03:56 +0000 https://ambulance.org/sp_product/ems-balance-billing-update/

On July 1, CMS issued a proposed rule on Surprise Billing, which applies to those providers and physicians identified in the No Surprises Act. This statute subjected ground ambulance suppliers to an HHS Advisory Committee process prior to any rulemaking addressing these services.

The consultants and staff of the American Ambulance Association are doing a deep dive into the 400+ page rule and evaluating its nuances. We continue to understand from our conversations that ground ambulances are not included and instead are subjected to the Advisory Committee.

The American Ambulance Association will soon provide a summary to members, and will address any confusion with the Administration.

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On-Demand | OSHA’s New Emergency Temporary Standard https://ambulance.org/sp_product/oshaets/ Fri, 25 Jun 2021 20:26:32 +0000 https://ambulance.org/sp_product/ohsas-new-emergency-temporary-standard/

OHSA’s New Emergency Temporary Standard: What EMS Employers Need to Know
On June 21, 2021, the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) published its COVID-19 Emergency Temporary Standard (“ETS”), meaning the new regulations are now effective. Covered healthcare employers must comply with most of the requirements of the ETS by July 6, 2021. These new standards apply to employers subject to OSHA’s jurisdiction, and in all settings where employees provide healthcare or healthcare support services.
This webinar will analyze the applicability of the ETS to EMS organizations, many of which, EMS employers implemented long before the ETS was issued. However, these new standards include extensive workplace hazard assessment and documentation requirements that many EMS employers must be able to produce to for regulators. OSHA has emphasized that healthcare employers, including EMS organizations, are the focus of the department’s enhanced enforcement efforts to ensure compliance with these new standards. We will also discuss how EMS employers can utilize many of the OSHA Sample ETS documents and resources the department has created to assist healthcare employers in complying with this standard.

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On-Demand | Ambulance Fleet Maintenance Tips for Weathering the Chassis Shortage https://ambulance.org/sp_product/ambulance-fleet-maintenance-tips-for-weathering-the-chassis-shortage/ Thu, 03 Jun 2021 15:25:32 +0000 https://ambulance.org/sp_product/ambulance-fleet-maintenance-tips-for-weathering-the-chassis-shortage/

June 23, 2021 | 14:00 ET | Free to AAA Members

The American Ambulance Association and the Commission on Accreditation of Ambulance Services recently reported that a global semiconductor shortage has crippled the production of motor vehicle chassis—including those used by ambulance manufacturers and remounters. Ford Motor Company, which supplies approximately 70% of the ambulance chassis used in the US, halted production in mid-April. The end is not yet in sight, with the shortage of the critically important microchips predicted to run into 2022.

Join ambulance fleet experts from across the country to learn what your EMS agency can do NOW to extend the lifecycle of your vehicles and minimize the impact of the chip and chassis shortage. Additionally, learn how the American Ambulance Association is working to drive federal, state, and local advocacy efforts to ensure that first responders are at the front of the line when production resumes. Don't miss your chance to learn from ambulance fleet luminaries how they keep their crews rolling, 24/7!

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On-Demand | Marijuana in the EMS Workplace Quick Take https://ambulance.org/sp_product/mjqt/ Tue, 25 May 2021 18:08:37 +0000 https://ambulance.org/?post_type=sp_product&p=318848

Scott Moore, Esq. and American Ambulance Association Workforce Committee Chair Ben Wasmund discuss the impact of the gradual legalization of marijuana on EMS employers.

The post On-Demand | Marijuana in the EMS Workplace Quick Take appeared first on American Ambulance Association.

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On-Demand | Flipping OFF the Switch on HOT Emergency Medical Vehicle Responses! https://ambulance.org/sp_product/hotresponse/ Mon, 24 May 2021 17:17:28 +0000 https://ambulance.org/sp_product/flipping-off-the-switch-on-hot-emergency-medical-vehicle-responses/

HOT (red light and siren) responses put EMS providers and the public at significant risk. Studies have demonstrated that the time saved during this mode of vehicle operation and that reducing HOT responses enhances safety of personnel, with little to no impact on patient outcomes. Some agencies have ‘dabbled’ with responding COLD (without lights and sirens) to some calls, but perhaps none as dramatic as Niagara Region EMS in Ontario, Canada – who successfully flipped their HOT responses to a mere 10% of their 911 calls! Why did they do it? How did they do it? What has been the community response? What has been the response from their workforce? Has there been any difference in patient outcomes? Join Niagara Region EMS to learn the answers to these questions and more. Panelists from co-hosting associations will participate to share their perspectives on this important EMS safety issue!

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On-Demand | ICYMI: The TIP Waiver and Everything You Need To Know https://ambulance.org/sp_product/icymi-the-tip-waiver-and-everything-you-need-to-know/ Wed, 05 May 2021 22:17:21 +0000 https://ambulance.org/sp_product/icymi-the-tip-waiver-and-everything-you-need-to-know/

This webinar will provide attendees with an overview of the waiver as outlined under the American Rescue Plan Act of 2021, the guidance issued by CMS and how it practically applies to your organization. While this is a positive step in the right direction for the ambulance industry in allowing payment for services provided where transportation did not occur, the waiver has limitations. This webinar is great for executives, operations managers and billing personnel as the panel of experts will provide practical advice if and when you should exercise this waiver authority for billing purposes.

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On-Demand | Treatment In Place Livestream https://ambulance.org/sp_product/treatment-in-place-livestream/ Wed, 05 May 2021 19:11:32 +0000 https://ambulance.org/?post_type=sp_product&p=318143

Medicare reimbursement for #EMS #TreatmentInPlace is now retroactive to March 2020! Learn more from American Ambulance Association experts in this timely, interactive session. CMS fact sheet: https://ems.zone/2105tipretro

The post On-Demand | Treatment In Place Livestream appeared first on American Ambulance Association.

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On-Demand | Medicare Ambulance Relief Bill Introduced in House https://ambulance.org/sp_product/extendershouse/ Mon, 12 Apr 2021 17:51:04 +0000 https://ambulance.org/?post_type=sp_product&p=317459

Earlier today, Congresswoman Terri Sewell (D-AL) introduced the Protecting Access to Ground Ambulance Medical Services Act of 2021. Congresswoman Sewell was joined by Congressmen Devin Nunes (R-CA), Peter Welch (D-VT) […]

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On-Demand | Canna-Business Decisions: Challenges for EMS Employers in a Time of Legalized Marijuana https://ambulance.org/sp_product/cannabis/ Tue, 16 Mar 2021 19:45:43 +0000 https://ambulance.org/sp_product/canna-business-decisions-challenges-for-ems-employers-in-a-time-of-legalized-marijuana/

There has been a wave across the U.S. of legislation that has legalized medicinal and recreational marijuana. This wave has caused considerable challenges for EMS employers given the nature of the work performed by the EMS workforce. In many instances, the state law prohibits an employer from discriminating or taking other disciplinary action against workers for their off-duty marijuana use. Many EMS employers are federal contractors or grantees and must abide by the Drug Free Workplace Act of 1988. However, due to the newness of legalized marijuana, the application of the state and federal law has not played out in the courts allowing employers to understand how to ensure compliance with laws that appear to contradict each other. EMS attorneys, Margaret Keavney of Keavney & Streger, LLC and Scott Moore, AAA HR and Operations Consultant will host a point-counterpoint town meeting where they will discuss the intersection of current law and will provide recommendations for EMS leaders to ensure that they are providing a safe working environment for both employees and patients.

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On-Demand | American Rescue Plan Act of 2021 for EMS https://ambulance.org/sp_product/american-rescue-plan-act-of-2021/ Wed, 10 Mar 2021 12:59:22 +0000 https://ambulance.org/?post_type=sp_product&p=314344

The American Rescue Plan Act of 2021: What Every Ambulance Leader Needs to Know Now! March 12, 2021 | 14:00 ET Speakers Asbel Montes, Scott Moore, Brian Werfel Join our […]

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On-Demand | 2021 Medicare Update Part 2 https://ambulance.org/sp_product/2021-medicare-update-part-2/ Mon, 01 Mar 2021 22:05:57 +0000 https://ambulance.org/sp_product/021-medicare-update-part-2/

Tuesday, March 9, 2021 | 14:00 ET
Speaker: Brian Werfel, Esq.

The post On-Demand | 2021 Medicare Update Part 2 appeared first on American Ambulance Association.

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On-Demand | Cybersecurity for EMS: Combatting The Cyber Kill Chain https://ambulance.org/sp_product/cybersecurity-for-ems/ Thu, 28 Jan 2021 14:26:35 +0000 https://ambulance.org/sp_product/cybersecurity-for-ems/

Cybersecurity expertise from Global Medical Response experts. More details coming soon!

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On-Demand | 2021 Medicare Update https://ambulance.org/sp_product/2021-medicare-update/ Mon, 25 Jan 2021 16:25:25 +0000 https://ambulance.org/sp_product/2021-medicare-update/

It goes without saying that the past year has been a tumultuous one for the EMS industry. The past year has seen EMS agencies scrambling to find the operational and financial resources to ensure that they could respond to the COVID-19 pandemic. The federal government has responded with unprecedented levels of financial relief for individuals, businesses, and health care providers. The Centers for Medicare and Medicaid Services has also made sweeping changes to the Medicare Program’s coverage of ambulance services. At the same time, our industry has been preparing for the roll-out of Medicare cost-data collection, the implementation of the Emergency Triage, Treatment, and Transport Program (ET3), the national expansion of prior authorization for repetitive patients, and numerous other changes in Medicare’s coverage of ambulance services.
Join A.A.A. Medicare Consultant Brian S. Werfel, Esq. for a retrospective look at some of the more significant changes impacting the reimbursement for ambulance services. While the primary focus will be on Medicare’s coverage of ambulance services, we will also touch on other federal revenue sources, such as the HHS Provider Relief Fund, the HHS COVID-19 Program for the Uninsured, and the SBA’s Paycheck Protection Program. The session will conclude with an extended Q&A period to address any and all questions from attendees.

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On-Demand | Set Up Your COVID-19 Vaccine Billing Process https://ambulance.org/sp_product/set-up-your-covid-19-vaccine-billing-process/ Mon, 25 Jan 2021 12:07:04 +0000 https://ambulance.org/sp_product/set-up-your-covid-19-vaccine-billing-process/

Speakers: Asbel Montes & Scott Moore, Esq.
This webinar material will cover the operational and reimbursement nuances for administering COVID-19 vaccinations. Asbel Montes (Solutions Group) and Scott Moore, Esq. (Moore EMS Consulting) will help guide you through creating a billing process for COVID-19 vaccinations and discuss potential liabilities for provider Civil Immunity Provisions.

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On-Demand | 2021 EMS Human Resources Update Webinar https://ambulance.org/sp_product/2021-ems-human-resources-webinar/ Thu, 21 Jan 2021 14:26:04 +0000 https://ambulance.org/sp_product/2021-ems-human-resources-manual-update/

The American Ambulance Association is excited to announce the release of the updated AAA Human Resources Manual. During this webinar, the AAA’s HR and Operations Consultant, Scott Moore, will cover the important changes to the HR Manual based upon the legal and other regulatory developments that have occurred around the country since the last edition was published. This past year has presented numerous challenges for EMS agencies around the country. The updated HR Manual includes the updated human resources practice notes intended to provide EMS leaders with a more practical understanding the legal principals supporting the language found in many of the sample policies in the HR Manual. Additionally, the practice notes provide suggestions for EMS agencies to better insulate the organization from legal liability. Lastly, we assembled extensive resources and sample forms that member companies can utilize at their agencies. Attendees will have all of the information they need to ensure that they can meaningfully maximize the benefit of the using the updated version of AAA’s Human Resource Manual.

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On-Demand | Next Round of COVID-19 Relief + Surprise Billing Update https://ambulance.org/sp_product/20210121-covid19/ Mon, 11 Jan 2021 13:45:56 +0000 https://ambulance.org/sp_product/the-next-round-of-covid-19-relief-legislation-surprise-billing-update/

On December 27. 2020, President Trump signed the latest round in COVID-19 related relief legislation which included provisions related to surprise medical billing. This most recent round of legislation includes a three-month delay in sequestration, additional monies for the Provider Relief Fund and the Paycheck Protection Program, as well as extensions of refundable tax credits and deferrals of certain payroll tax deferrals. Additionally, EMS leaders will learn about the expanded coverage periods for the first round PPP loans and how your organization may be eligible for an additional “second draw” PPP loan. Be sure to join us for the webinar this Thursday, January 7, 2021 to hear a deeper dive on this latest piece of legislation.

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On-Demand | EMS COVID-19 Vaccination Update https://ambulance.org/sp_product/ems-covid-19-vaccination-update/ Fri, 18 Dec 2020 17:51:02 +0000 https://ambulance.org/sp_product/ems-covid-19-vaccination-update/

AAA COVID-19 Vaccination Update - The Light at the End of the Tunnel
Join Dr. Ed Racht, Randy Strozyk, and Scott Moore for this webinar geared towards providing our members with an update on the COVID-19 Vaccination and what it means for EMS agencies around the country. A recent survey of EMS workers revealed that many will not take the vaccination. Dr. Racht will provide the latest medical and clinical information about the COVID-19 vaccinations now that they have been approved for Emergency Use Authorization (EUA) by the FDA and provide critical information to relieve concerns of frontline workers.
As EMS agencies determine the critical role that their organizations and their field providers will play in receiving and administering the vaccine, Dr. Racht will highlight the clinical implications while Scott Moore will discuss the legal and regulatory considerations and impacts for EMS organizations and their personnel. While it is clear that employers can adopt a mandatory vaccination program, there remain many unanswered questions. Attendees can take part in a town hall discussion and a robust Q&A session where they can have the critical vaccination questions answered.

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On-Demand | COVID-19 HHS CARES Act Tranche 3 Update https://ambulance.org/sp_product/covid-19-hhs-cares-act-tranche-3-update/ Wed, 16 Dec 2020 17:23:44 +0000 https://ambulance.org/sp_product/covid-19-hhs-cares-act-tranche-3-update/

Scott Moore, Esq.; Asbel Montes; Brian Werfel, Esq.

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On-Demand | Déjà Vu All Over Again—Cost Collection Delay https://ambulance.org/sp_product/deja-vu-all-over-again-cost-collection-delay/ Mon, 07 Dec 2020 20:39:43 +0000 https://ambulance.org/sp_product/deja-vu-all-over-again-cost-collection-delay/

Speakers: Asbel Montes, Brian Werfel, Scott Moore

Last week, the Centers for Medicare and Medicaid Services (CMS) announced that they will be further delaying the mandatory ambulance cost data collection reporting until 2022. Cost collection was originally scheduled to start for 25% of EMS providers in 2020 and was delayed until 2021 due to the pandemic. CMS announced that, due to the continued impacts of the COVID-19 pandemic, they will be pushing back the reporting requirements for 50% of the EMS providers until 2022.
It is more important than ever that EMS leaders prepare their organizations and align their financial practices and data systems to meet the requirements for the COVID-19 Provider Relief Fund (PRF) reporting requirements beginning early in 2021, as well as, for the ambulance cost collection requirements starting in 2022. This webinar will discuss how the AMBER cost collection platform can assist EMS agencies in telling their pandemic-related financial story, ensuring that they can articulate the impacts to their services with real-time financial data. We are in a new era of financial accountability and any future COVID-19 related relief will require supporting financial data. The headlines are highlighting the fragility of the nation’s EMS systems. Accurate financial data will tell the story that cannot be ignored.

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On-Demand | Wrapping Up a Year for the Record Books https://ambulance.org/sp_product/wrapping-up-a-year-for-the-record-books/ Fri, 04 Dec 2020 15:27:28 +0000 https://ambulance.org/sp_product/wrapping-up-a-year-for-the-record-books/

2020 was a year unlike any in recent history. There were no dull moments courtesy of the global pandemic, civil unrest, and an historical Presidential campaign and election. The information and regulatory guidance were being released at head-spinning pace leaving many EMS leaders unsure if they captured all of the available COVID-19 related relief opportunities and worried that they may miss important relief-related reporting deadlines. This webinar will provide a review of the year many of us would like to forget. We will discuss how EMS agencies rose to the challenge and played a critical role in responding to the pandemic in the socially and politically charged national environment. Additionally, we will provide attendees of a preview of the road ahead, including the required reporting to ensure EMS agencies are compliant.

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On-Demand | CAD Data, AI, & Tech To Deliver High Performance, High Value EMS https://ambulance.org/sp_product/using-the-power-of-cad-data-artificial-intelligence-and-technology-to-deliver-high-performance-high-value-ems/ Thu, 19 Nov 2020 19:22:20 +0000 https://ambulance.org/sp_product/using-the-power-of-cad-data-artificial-intelligence-and-technology-to-deliver-high-performance-high-value-ems/

Technology transformation in EMS is hard (and scary!). Computer Aided Dispatch (CAD) systems are the backbone of effective EMS performance, data analytics, expanded services, and personnel satisfaction. Fort Worth's MedStar revolutionized their dispatch operations to power not only more efficient and effective operations, but revolutionize their system away from being address-centric, to patient-centric. Learn how this high-performance system uses automation, machine learning and decision support technology to improve deployment, balance system efficiency with crew satisfaction, and provide enhanced services that would not be possible with ‘traditional’ CAD systems.

Learn insights directly from the users of the technology, communications center and field personnel, as well as agency leaders about their experiences with MedStar’s CAD transformation from today’s technology, to the technology of tomorrow!

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On Demand | Cost Collection: Putting it All Together https://ambulance.org/sp_product/putting-it-all-together/ Wed, 11 Nov 2020 16:18:22 +0000 https://ambulance.org/sp_product/putting-it-all-together/

The end of the first reporting period is approaching, and soon services will begin the process of gathering, analyzing, and submitting the data they have been collecting throughout 2020. What are the best methods to cross check your data and what questions still remain? In this webinar, AAA faculty will go over updated information from CMS as well as answer the questions services have as they finalize data for submission.

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On-Demand | Fraud: Raising EMS Awareness https://ambulance.org/sp_product/internal-audit-controls-for-ems/ Tue, 10 Nov 2020 20:14:17 +0000 https://ambulance.org/sp_product/internal-audit-controls-for-ems/

Tom Hughes, CPA, MBA. Vice President, Internal Audit at Global Medical Response
Introduction by AAA President-Elect Randy Strozyk

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On-Demand | Virtual Conference: Annual Membership Meeting https://ambulance.org/sp_product/virtual-conference-annual-membership-meeting/ Tue, 20 Oct 2020 20:05:09 +0000 https://ambulance.org/sp_product/virtual-conference-annual-membership-meeting/

Join your fellow members for association election results and two President's Awards,

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On-Demand | Virtual Conference: Clinical Capstone https://ambulance.org/sp_product/virtual-conference-clinical-capstone/ Mon, 19 Oct 2020 17:43:20 +0000 https://ambulance.org/sp_product/virtual-conference-clinical-capstone/

Dr. Ed Racht and AAA Secretary Randy Strozyk of Global Medical Response share clinical insights from the EMS response to the COVID-19 pandemic.

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On-Demand | Virtual Conference: Workforce Capstone https://ambulance.org/sp_product/virtual-conference-workforce-capstone/ Mon, 19 Oct 2020 16:32:41 +0000 https://ambulance.org/sp_product/virtual-conference-workforce-capstone/

During this three-part (roughly 20 minute segments) session, we will cover the issues that EMS leaders “wish they had known”, “should have known”, and now “do know” about helping EMS organizations navigate this protracted global pandemic. As EMS agencies, we often profess to prepare for the worst. However, many EMS organizations found themselves scrambling prepare their workforce to safely respond to the Coronavirus and its impact on our country. This session will focus on the would’ve/should’ve impacts on how we must evolve workforce practices such as, employee safety, health & wellness, and employee onboarding & development for the next stretch of the COVID-19 pandemic response. Additionally, we hope to deliberate on the other would’ve/should’ve workforce opportunities for EMS leaders as they prepare their organizations for the future.

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On-Demand | Virtual Conference: COVID-19 Operations Capstone https://ambulance.org/sp_product/virtual-conference-covid-19-operations-capstone/ Mon, 19 Oct 2020 16:09:57 +0000 https://ambulance.org/sp_product/virtual-conference-covid-19-operations-capstone/

Join Hanan Cohen and Jim O'Connor of Empress EMS along with Scott Moore, Esq. for a review of ambulance operational challenges and victories from 2020.

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On-Demand | Virtual Conference: Communications Capstone https://ambulance.org/sp_product/virtual-conference-communications-capstone/ Mon, 19 Oct 2020 13:50:43 +0000 https://ambulance.org/sp_product/virtual-conference-communications-capstone/

Speakers: Rob Lawrence, Alexia Bratiotis Jobson, Mark Tenia

Keeping Your Agency In The Public Eye: The PR, Publicity, And Media Workshop

The EMS industry is now constantly in the public eye, whether it is courtesy of bystander iPhone users or the news crew looking for a breaking story. Some of the leading EMS industry media handlers with experience on both sides of the camera and reporter’s notebook are teaming up to offer a concentrated class in press, publicity, and keeping your organization consistently in the positive public eye. The preconference will break down media, social media, and public relations into its constituent parts to allow the attendee to create their own media strategy, content plan, and be armed with the knowledge, skills, tips, and tricks to deliver positive news and if necessary, defend any organization.

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On-Demand | 2020 Virtual Conference: Financial Capstone https://ambulance.org/sp_product/virtual-conference-financial-capstone/ Mon, 19 Oct 2020 13:25:46 +0000 https://ambulance.org/sp_product/virtual-conference-welcome-financial-capstone/

President Reinert and Communications Chair Rob Lawrence will welcome Virtual Conference attendees.

Next, a panel of EMS financial experts led by Asbel Montes will provide a comprehensive overview of billing, reimbursement, and payment reform challenges and strategies for ambulance providers.

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On-Demand | Virtual Conference: Post-Election Energizer https://ambulance.org/sp_product/virtual-conference-post-election-energizer/ Mon, 19 Oct 2020 12:46:34 +0000 https://ambulance.org/sp_product/virtual-conference-post-election-energizer/

In last year’s general session, AAA Communications Chair Rob Lawrence broke the silence about 10 unspoken “Elephants in the EMS Room,” sparking a swirl of dialogue in Nashville. In 2020, this newly-Brexited Brit returns to the main stage in Vegas just hours after the Presidential election results will be delivered to our election-fatigued nation.

With his signature wit, Rob will chart a way forward for EMS leaders—whether 2021 will find us building a relationship with a new POTUS or remaining under the leadership of the current administration. As we all wake up to process the election results, Rob’s infectious energy will unite mobile healthcare’s Elephants, Donkeys, and Independents (and everyone in between).

Rise, shine, get out of your hotel room—and out of your social media echo chamber! Join Rob and your EMS colleagues of all political stripes for a fresh, funny, and inspiring discussion that will get everyone laughing… and galvanized to tackle the challenges of 2021 and beyond!

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On-Demand | Cost Collection: Other and Total Costs https://ambulance.org/sp_product/cost-collection-other-and-total-costs/ Fri, 14 Aug 2020 17:54:12 +0000 https://ambulance.org/sp_product/cost-collection-other-and-total-costs/

Not only does CMS need information on labor, facilities, vehicles, and equipment costs, they have room for services to submit all other costs that are required to provide ambulance services to patients. By participating in this webinar, you can learn about the many different additional costs you incur, such as accounting costs, IT support, etc., that we often don't think about but adds to the bottom line. You will also get great ideas on how to correctly allocate these and other costs to multiple NPI's or your parent organization if needed. Total costs will be defined and explained and the importance of the self-check of total costs compared to revenue is not only necessary data for submission but important for your service to truly understand the cost of service.

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On-Demand | Maximizing Reimbursements on Claims Up to Six Years Old https://ambulance.org/sp_product/reimbursement-recovery-up-to-6-years-back/ Tue, 11 Aug 2020 18:56:09 +0000 https://ambulance.org/sp_product/reimbursement-recovery-up-to-6-years-back/

Gain a understanding of what you are entitled to from a “not at fault” vehicle accident. Loss of Revenue for your downtime, diminished value and other items are not typically recovered or under recovered. Learn what you’re legally entitled to recover when one of your vehicles is damaged by another party, along with the steps for you to recover these items. This quick, straight-forward webinar will leave you wishing you knew this information sooner!

Key Takeaways:

Types of accidents and your recovery options
What is Loss of Revenue (LOR) and Loss of Use (LOU), and what you are entitled to
Types of Diminution of Value and what you are entitled to
Getting a fair settlement for your physical damage
What to do in case of an accident to set yourself up for the best recovery
Pursuing old claims (up to 6 years old) for recovery.

Presented by Brian Ludlow, former President of Pinnacle Insurance.

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On-Demand | Tax Strategies and Economic Recovery for the Ambulance Sector https://ambulance.org/sp_product/tax-strategies-and-economic-recovery-for-the-ambulance-sector/ Wed, 05 Aug 2020 14:20:54 +0000 https://ambulance.org/sp_product/tax-strategies-and-economic-recovery-for-the-ambulance-sector/

Join experts CPAs from Moss Adams to discuss the latest federal incentives available to health care organizations in light of the COVID-19 pandemic. Presenters, John Feneis and Kirk Faris, will cover federal and state tax filing updates and beneficial tax strategies, provide a brief overview of the Coronavirus Aid, Relief and Economic Security (CARES) Act, Families First Coronavirus Response Act, review options made available by Disaster Relief Small Business Administrative Loans and other agencies.

Topics
• Review of the federal economic stimulus legislation
• State responses and tax relief
• Employee Retention Tax Credit
• Understanding the Families First Coronavirus Response Act
• Disaster relief small business administration loans
• There are a number of financial relief efforts for the health care sector due to COVID-19 disruption. In this webinar, we will discuss details around grants and funding opportunities as well as important considerations.

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On-Demand | Solving EMS Recruitment & Retention Challenges with Inclusion https://ambulance.org/sp_product/diversity-solving-ems-recruitment-retention-challenges-with-inclusion/ Mon, 13 Jul 2020 12:30:11 +0000 https://ambulance.org/sp_product/diversity-solving-ems-recruitment-retention-challenges-with-inclusion/

Learn from fellow ambulance leaders about successful diversity initiatives that helped drive employee recruitment and retention. Gain insights into how to make YOUR ambulance service "magnetic"—attractive to top talent—as well as "sticky"—a great place to work where employees stay engaged.

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On-Demand | Advocacy Facebook Livestream https://ambulance.org/sp_product/advocacy-facebook-livestream/ Wed, 08 Jul 2020 13:35:42 +0000 https://ambulance.org/sp_product/advocacy-facebook-livestream/

Join AAA advocacy experts for a fast-paced informal dialogue on Facebook Live! Learn first-hand about EMS advocacy initiatives in the face of COVID-19.

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On-Demand | Workforce Compliance During the COVID-19 Pandemic https://ambulance.org/sp_product/workforce-compliance-during-the-covid-19-pandemic/ Tue, 30 Jun 2020 21:04:41 +0000 https://ambulance.org/sp_product/workforce-compliance-during-the-covid-19-pandemic/

The last few months have presented some of the most challenging workforce management concerns for first responders and EMS agencies. While much of the country is wrestling with reopening their economies in the face of rising infection rates, EMS agencies continue on the frontlines quietly and persistently battling the impacts of the Coronavirus. Because our country has not faced a national health crisis of this scale before, many employers struggle to ensure that they managing the workforce issues that have arise during the course of the response. This session will cover many of the COVID-19 frequently asked workforce questions such as the types of permissible employee COVID-19 testing, compliant record keeping practices, emergency employee leaves, PPE fit testing, potential whistleblower and retaliation concerns. Additionally, we will have a robust attendee question and answer session where attendees can get their most pressing concerns answered.

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On-Demand | Financial Relief Update & Guidance for the Second Stage of the Pandemic https://ambulance.org/sp_product/financial-relief-update-guidance-for-the-second-stage-of-the-pandemic/ Mon, 08 Jun 2020 19:20:03 +0000 https://ambulance.org/sp_product/financial-relief-update-guidance-for-the-second-stage-of-the-pandemic/

The early days of the COVID-19 pandemic had many EMS organizations scrambling to find the operational and financial resources to ensure that they could continue to respond and care for their patients as the pandemic gained momentum. Those first few months saw an incredible sense of urgency from legislators to make financial relief available to all individuals and businesses as they battled the Coronavirus. As we enter the second stage of the pandemic response and the economy begins to reopen, many EMS agencies are now seeing a significant decrease in revenue due to the reduction in ambulance transports over the last four months. This webinar will review the financial relief that is still available to EMS organizations and will discuss the more recent efforts by legislators to ease the financial burden on U.S. businesses. Lastly, we will provide a preview and an update of the relief efforts that are still being negotiated by lawmakers.

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On-Demand | FEMA Public Assistance Program Overview https://ambulance.org/sp_product/fema-public-assistance-program-overview/ Thu, 04 Jun 2020 15:00:37 +0000 https://ambulance.org/sp_product/fema-public-assistance-program-overview/

Hear directly from FEMA experts about the Public Assistance Program. MORE DETAILS COMING SOON!

Resource Links:
• FEMA Public Assistance Program and Policy Guide (PAPPG) https://www.fema.gov/media-library/assets/documents/111781

• US Fire Administration Overview of Cost Recovery for EMS https://www.usfa.fema.gov/coronavirus/funding/public_assistance_grants.html

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On-Demand | AAA Town Hall with Senator Bill Cassidy, MD https://ambulance.org/sp_product/aaa-membership-town-hall-with-senator-cassidy/ Mon, 18 May 2020 22:47:16 +0000 https://ambulance.org/sp_product/aaa-membership-town-hall-with-senator-cassidy/

Join U.S. Senator Bill Cassidy, MD (R-LA) for an exclusive members-only Virtual Town Hall Meeting on health care and COVID-19. Senator a Cassidy will provide his perspective on the critical role of health care providers during COVID-19 and the direction the Senate is heading on future relief for providers. If you would like to ask Senator Cassidy a question, please email them to info@ambulance.org with "Town Hall Question" in the subject line. We hope you will join us Thursday morning!

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On-Demand | Internal Size-Up: Mental Health for EMS Webinar https://ambulance.org/sp_product/internal-size-up-mental-health-for-ems/ Tue, 12 May 2020 21:44:14 +0000 https://ambulance.org/sp_product/internal-size-up-mental-health-for-ems/

This presentation involves a careful examination of behavioral health awareness for EMS with an emphasis on understanding emotional and physical stressors. We will cover communication skills, addiction, depression, PTSD/PTSI, suicide statistics, retirement and creating a behavioral health program.

The program will:
• Introduce attendees to emotional and behavioral awareness.
• Introduce attendees to the various emotional stressors that affect EMS providers, including stress, anxiety, depression, PTSD, suicide, and other behaviors.
• Discuss Cultural Brainwashing
• Discuss suicide rates within the EMS and fire services.

About Jeff Dill
Jeff holds a Master’s degree and is a Licensed Counselor. He is a retired Captain from Palatine Rural Fire Protection District in Inverness, Illinois and is a member of the American Counseling Association and National Board of Certified Counselors.

About Firefighter Behavioral Health Alliance (FBHA)
FBHA’s goal is to provide behavioral health workshops to fire departments and EMS organizations across the globe, focusing on behavioral health awareness with a strong drive towards suicide prevention and promoting resources available to first responders and their families. FBHA’s goal is to promote good mental health for the men and women who serve their communities through EMS and fire protection. FBHA is also focused on training for EAP organizations, Professional Clinicians, Psychologists, Psychiatrists, Doctors, Social Workers, Marriage Counselors, Chaplains, and those dedicated to helping EMS and firefighters. FBHA is the only organization in the U.S. which tracks and validates all FF and EMS suicides.

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On-Demand | Mental Health & Wellness During the COVID-19 Pandemic https://ambulance.org/sp_product/mental-health-wellness-during-the-covid-19-pandemic/ Tue, 12 May 2020 17:49:00 +0000 https://ambulance.org/sp_product/mental-health-wellness-during-the-covid-19-pandemic/

The COVID-19 pandemic has created unprecedented challenges for healthcare workers and first responders. As this pandemic enters its third month, our employees and those leading EMS agencies are hitting a critical level of physical and emotional fatigue. While many parts of the country are starting the process of “opening back up”, we still have a very long way to go before we return to any semblance of how things looked prior to this Coronavirus outbreak.
Join AAA HR & Operations Consultant, Scott Moore and licensed Psychologist, Dr. Lau Morrison for this important webinar program. Dr. Morrison is a former EMT who currently works for the Los Angeles County, Department of Mental Health working with children who are considered high risk for severe mental health issues. In her private practice, Dr. Morrison works with EMTs and Paramedics who are struggling with PTSD and other mental health and wellness issues. Dr. Morrison and Scott will be discussing many of the challenges that faced EMS personnel in the early days of the COVID-19 response and the challenges that lie ahead in the coming months. This program will provide attendees with strategies that EMS professionals and leaders can employ to provide the greatest support to all who are impacted by the COVID-19 pandemic.

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On-Demand | Federal COVID-19 Update with Dr. Krohmer https://ambulance.org/sp_product/krohmer/ Wed, 06 May 2020 23:03:26 +0000 https://ambulance.org/?post_type=sp_product&p=263850

Recorded May 6, 2020 Featuring Dr. Jon Krohmer, NHTSA Head of EMS & Aarron Reinert, President, American Ambulance Association First-hand federal COVID-19 updates from Dr. Krohmer. As the director of […]

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On-Demand | AAA COVID-19 Advocacy Priorities Webinar https://ambulance.org/sp_product/aaa-covid-19-advocacy-priorities-webinar/ Mon, 27 Apr 2020 16:23:37 +0000 https://ambulance.org/sp_product/aaa-covid-19-advocacy-priorities-webinar/

Join AAA Government Affairs Committee Chair Jaime Pafford-Gresham, Government Affairs Vice Chair Justin Grohs, and AAA Senior Vice President of Government Affairs Tristan North for the latest federal policies regarding COVID-19 and AAA’s efforts advocating for Ambulance services including:

1. $48,000 per ambulance direct reimbursement,

2. Regulatory waivers for Treatment in Place guidelines,

3. Expanded FEMA Access for Private-for-profit providers,

4. Expanded access to PPE and COVID-19 testing for first responders,

5. Expansion of PSOB benefits to include private-for-profit providers,

6. Expand Paycheck Protection Program to ambulance service organizations with 500 or more employees

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