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COVID-19 Resources

The American Ambulance Association is here to support mobile healthcare providers throughout the response to the COVID-19 pandemic.


PPE & Supplies

We are all aware of the challenges of obtaining personal protective equipment (PPE) during this pandemic. We hope this information will help address concerns and clarify the replenishment request process. The current shortage applies to all health care disciplines – the challenges you are experiencing are being felt by your peers. We are working very hard to address the challenges through ramped up production and distribution as resources become available.

Guidance and Optimization

Vendors and Retailers

Financial Aid/Sustainability

We recognize the COVID-19 pandemic has caused significant financial strain for many mobile healthcare providers. With multiple stimulus packages signed into law and possibly more on the way, the AAA has compiled available resources for healthcare workers below:

Stimulus Aid Overview

CARES Provider Relief Fund

      • Provider Relief Fund FAQ
      • All facilities and providers that received Medicare fee-for-service (FFS) reimbursements in 2019 are eligible for this initial rapid distribution.
      • If you ceased operation as a result of the COVID-19 pandemic, you are still eligible to receive funds so long as you provided diagnoses, testing, or care for individuals with possible or actual cases of COVID-19. Care does not have to be specific to treating COVID-19. HHS broadly views every patient as a possible case of COVID-19.
      • If you have not yet received your CARES Act direct deposit as described here, there is now a hotline to check the status.   Please call 866-569-3522 and have your tax ID# and the name of your ambulance service as registered with PECOS. According to HHS, all Medicare providers and suppliers should receive their deposit by April 17.
      • The AAA has created a CARES Act Provider Relief Calculator that you can use to estimate your initial relief payment. USE DOWNLOADABLE EXCEL CALCULATOR►

Small Business Administration Economic Injury Disaster Loan Application

      • Loans up to $2,000,000 to provide economic relief to businesses currently experiencing a temporary loss of revenue due to federally declared disaster.
      • Used to pay for:
        • Fixed debts,
        • Cover payroll,
        • Accounts payable and other bills that can’t be paid because of COVID-19’s impact.

Small Business Administration Paycheck Protection Program

  • Provides loans a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll.
  • Loans may be used to finance payroll costs, employee benefit costs, rent and utility payments, interest payments on debt instruments incurred prior to February 15, 2020, and certain other expenses.

FEMA Cost Recovery for EMS (private entities must apply though their governmental partners)

  • General eligibility considerations for emergency protective measures apply to all claimed work and associated costs. FEMA assistance will be provided at a 75% federal cost-share and may not duplicate assistance provided by other federal agencies.
  • FEMA Public Assistance Fact Sheet

Tax Credits

    • Employer Retention Credit
      • The credit is available to all employers regardless of size including tax-exempt organizations. There are only two exceptions:
        • State and local governments and their instrumentalities
        • Providers who take Small Business Loans
    • Payroll Tax Deferral
      • Allows employers to defer payment of the employer’s portion of FICA taxes for a period of up to 2 years.
      • Begins on March 31, 2020, and runs through January 1, 2021.
      • The payroll tax deferral program is not available to any entity that qualifies for the forgiveness of any portion of an SBA loan made under the Paycheck Protection Program.

Other Grants

State-Level Grants and Financial Resources:

 Business Interruption Insurance:


Help with COVID-19 Operations & HR Questions

EMS employers are facing numerous challenges surrounding the spread of the Coronavirus (COVID-19). During these unprecedented times, many employment and human resources challenges or questions arise which most of our EMS leaders have never faced previously.

American Ambulance Association (AAA) members can have their human resources or operations questions addressed specifically. Please submit this form for email assistance from Scott Moore, Esq, the Association’s trusted expert.

Resources for Medics & Employees

The most important resource for any ambulance service provider is its medics and employees. Your wellbeing is paramount to the AAA, and we have compiled the following resources to support you during these uncertain times.


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